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PlantSafe provides protection for shipments that are lost, broken, or stolen. When shipping delicate plants, timing is critical.

Any package that becomes stuck in transit or is delayed in transit can arrive damaged.

PlantSafe will create a new order and we will reship your plants so that you get just what you ordered.

When you accept PlantSafe Shipping Protection at checkout, replacement orders are expedited and moved up to the top of the list so that your order is replaced quickly.

More Information:

  • Missing packages will be traced by carrier before a replacement is initiated.
  • Minor broken secondary branches and leaf discoloration is considered cosmetic and will not affect the health of the plant.
  • Customers will be responsible for submitting a claim along with photos if product is considered damaged or broken.