We guarantee that your plants will arrive healthy. All of our plants and trees are inspected for health and quality before shipping. If your item arrives damaged, please submit a photo to us within 1 day of receiving your package(s). We will replace your plant if it dies within 5 days of delivery. Any damaged brown or yellow leaves from shipping is cosmetic and will not affect the health or quality of the plants. Plants bounce right back after being heavily watered and planted.
If your plant dies within 45 days of receiving your order, we can offer you 50% store credit on the price of the plant itself.
If your plant is dormant at the time of delivery, we will replace this item if it does not emerge from dormancy by June 1st. Plants must have been planted to receive replacement
. Please submit a photo to firstname.lastname@example.org
in order to receive a replacement.